JasAI is built around four integrated modules. The AI Agent handles inbound questions, reservation requests, and complaint resolution across all channels without human intervention. The Business Brain stores your product catalog, FAQ, and policy documents so the AI always gives accurate, brand-consistent answers. Automation Flows trigger actions like appointment confirmations, follow-up messages, and upsell notifications based on customer behavior. Campaign Management lets you segment your audience and send targeted WhatsApp broadcasts with personalized content.
JasAI connects directly to WhatsApp Business API, Instagram DMs, Telegram, Facebook Messenger, and a customizable web chat widget. All conversations from every channel appear in a single unified inbox. Agents can toggle between AI-handled and human-handled conversations at any time, with full context preserved.
The analytics dashboard tracks response times, resolution rates, customer satisfaction scores, and lead conversion metrics. AI-powered customer scoring identifies high-value leads and flags at-risk customers before they churn. All data is exportable for use in external CRM and BI tools.